How do I change my billing and/or shipping address?
When is the customer service center open?
How do I know if an item is available?
How do I check the status of my order, return or exchange?
Do you send order confirmations?
Why is my order delayed?
We were unable to obtain a proper credit approval for your purchase
We were provided a credit card billing address that could not be verified with your credit card issuer.
Please note that it’s important to provide the phone number registered with your credit card issuer when you place your order, so that we may reach you to discuss any problems with your order. We use only verified phone numbers in an effort to further ensure your order’s security.
What payment methods do you accept?
Your credit card will not be charged until your item is shipped.
Where do I make changes to my account?
What is your return policy?
How do I apply my promotion code?
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